Responsible Gaming
cb999 westlake believes that gaming is a form of entertainment — not a guaranteed way to earn money. We are mindful of every player's safety and wellbeing and are ready to provide all necessary support.
Responsibility Is Our Commitment
Online gaming is a recreational activity — it should never be seen as a solution to financial problems. cb999 westlake always wants its players to play in a safe environment and stay aware of their own limits. This platform is for individuals aged 21 and above only. Minors cannot open an account or participate on this site under any circumstances.
Our Terms and Conditions clearly state that every user must verify their age and identity. This rule is not just a formality — it is an effective measure to protect young people from the harms of gambling.
Gambling habits can sometimes spiral out of control. When that happens, it is no longer a source of enjoyment — it has a negative impact on family, finances, and mental health. cb999 westlake has provided all the necessary information on this page to help recognise that moment and seek help in time.
In accordance with our Privacy Policy, any request related to self-exclusion or limit setting is handled with complete confidentiality — your information is not shared with any third party.
Limit-Setting Tools
Session Time Limit
Set a maximum limit on how long you play each day or week. Once the set time is up, the platform will automatically alert you.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately, and increasing it requires a waiting period.
Loss Limit
If your losses exceed a set amount, your account will automatically go into a temporary pause. This is one of the most effective tools for financial protection.
Break Mode
If you want to take a break from playing for a while, use the option to temporarily close your account for anywhere from 24 hours to 30 days.
Self-Exclusion
If you choose long-term self-exclusion, your account cannot be reopened before the set period ends. This decision is strictly enforced.
Contact the Support Team
Any request to set limits or self-exclude can also be made directly through cb999 westlake's 24/7 live chat or email.
Warning Signs
If several of the signs below are visible in yourself or someone close to you, you should seek help without delay.
- You are betting more money than your budget allows and placing more bets to try to recover what you have lost.
- You are hiding information about your gambling from family or friends, or lying to them about it.
- You are using money meant for rent, food, or other essential expenses to place bets.
- You have tried to stop gambling but keep failing repeatedly.
- You are prioritising gambling over work, studies, or time with family.
- When you cannot gamble, you feel irritable, anxious, or restless.
- You are borrowing money or selling valuables to fund your gambling.
Check Yourself
Think through the questions below. If the answer to most of them is "yes", consider seeking professional advice.
How to Get Help
cb999 westlake Support
Our 24/7 live chat and email support are available in Bengali and English. Any request for self-exclusion or limit setting is processed immediately.
Family and Loved Ones
Talk openly with your family about what you are going through. Support from those close to you can sometimes be more effective than professional help.
Professional Counselling
Talk to a mental health specialist or counsellor. Gambling addiction is a treatable condition and it is possible to overcome it with professional support.
Social Services and Voluntary Organisations
Various government and non-government organisations in Bangladesh provide mental health services. Contact your local health centre or hospital.
cb999 westlake's Commitment
We firmly believe that creating a healthy gaming environment is not the user's responsibility alone — it is also the platform's duty. That is why cb999 westlake works continuously so that every player can play in an informed, safe, and controlled manner.
You will find answers to more questions about responsible gaming on our FAQ page — including how self-exclusion works, whether limits can be changed, and the process for closing an account.
Remember: seeking help is a sign of strength, not weakness. You are not alone — cb999 westlake is always here for you.
21+ Age Limit and Minor Protection
cb999 westlake strictly enforces that only individuals aged 21 and above may participate on this platform. Age verification is mandatory at registration, and additional proof of identity may be requested in suspicious cases.
If there are children or teenagers in your home, make sure they cannot access your account. Use password protection on your devices and keep your login details private.
Log out and use a strong password on your device so that no one else can gain access.
Never share your username, password, or payment details with younger members of your family.