cb999 westlake Privacy Policy

This privacy policy applies to all services and activities of the cb999 westlake platform. When you use our website, create an account, or use any of our services, this policy governs how information is handled between you and us.

By registering with cb999 westlake, you agree to the terms described in this policy. To learn the full terms of using this platform, please read our Terms and Conditions page, which provides a complete description of user rights and responsibilities.

This policy applies only to cb999 westlake's own platform. We are not responsible for the privacy policies of any third-party websites or services.

cb999 westlake may collect the following types of information:

2.1 Registration and Identity Information

• Full name, date of birth, and national identity card details
• Mobile number and email address
• Username and password (stored in encrypted form)
• Documents required for age verification

2.2 Financial Information

• Details of deposit and withdrawal transactions
• bKash, Nagad, Rocket, or Upay account number (whichever is used)
• Transaction time, amount, and location details

2.3 Technical Information

• IP address and device identification information
• Browser type, operating system, and version
• Time spent on the platform and navigation data
• Cookie and local storage data

2.4 Gameplay Information

• Play history, bet amounts, and results
• Records of bonus and promotion usage
• VIP level and rewards information

cb999 westlake collects information in several ways. The main methods are listed below:

3.1 Information Provided Directly

When you create an account, make a deposit, contact support, or fill out a form, you provide information directly. We collect this information directly from you.

3.2 Automatically Collected Information

Our servers and technical systems automatically record certain information, such as log files, cookies, web beacons, and technical tracking methods. This is primarily used to ensure platform functionality and to prevent fraudulent activity.

3.3 Through Third Parties

We may use trusted third-party services for identity verification, payment processing, or fraud prevention. These service providers only have access to the information necessary for their specific tasks.

cb999 westlake uses the collected information for the following purposes:

• For account creation and identity verification, particularly to confirm that users are 21+
• To process deposit and withdrawal transactions and manage financial operations
• To provide customer support — resolving your issues via 24/7 live chat and email
• To prevent fraud, money laundering, and other illegal activities
• To improve platform quality, fix issues, and introduce new features
• To send you relevant bonus and promotional offers (subject to your consent)
• To manage the VIP program and ensure weekly cashback
• To meet applicable legal obligations and respond to regulatory requirements

5.1 Security Technology

cb999 westlake uses SSL (Secure Sockets Layer) encryption to keep your personal and financial information secure. Our servers operate to the highest security standards and undergo regular security reviews.

5.2 Password and Access Control

Your password is stored using a strong hashing algorithm — no staff member or system can view it directly. cb999 westlake's internal staff only have access to the information needed for their specific roles.

5.3 Data Retention Period

We retain your information for a specified period for legal and business reasons. Even after an account is closed, some information may be retained as required by applicable law.

cb999 westlake does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances:

6.1 Service Providers

We work with trusted technology partners for payment processing, identity verification, gaming software, and customer service operations. They may only use information for specific tasks as defined by contract.

6.2 Legal Obligations

We are required to provide necessary information in response to court orders, government investigations, or lawful requests from law enforcement agencies. In such cases, we provide only the minimum information required.

6.3 Business Transfers

In the event of a company merger or acquisition, your information may be transferred. However, the new party will be bound by the terms of this privacy policy.

Cookies are used on the cb999 westlake website. Cookies are small text files stored in your browser that improve platform functionality.

7.1 Essential Cookies

These cookies are necessary for maintaining login sessions, ensuring security, and running the platform's core functions. Disabling them may prevent the site from working properly.

7.2 Analytical Cookies

These cookies are used to understand how users interact with the platform. This information helps improve service quality and is not personally identifiable.

7.3 Cookie Control

You can control or delete cookies from your browser settings. However, doing so may limit some features.

If you have an account with cb999 westlake, you retain the following rights:

• Access: The right to know what information we hold about you and to receive a copy of that information
• Correction: The right to request that inaccurate or incomplete information be corrected
• Right to Deletion: The right to request that your information be deleted in certain circumstances (although it may not be possible to delete all information for legal reasons)
• Objection to Processing: The right to object to your information being used for a specific purpose
• Opt Out of Marketing: The right to stop receiving promotional emails or messages

To exercise these rights or if you have any questions, please contact our support team. Our team provides service in both Bengali and English, 24/7. You can also visit our FAQ page for answers to common questions.

cb999 westlake strictly does not provide services to anyone under the age of 21. You must be 21 years of age or older to use the platform.

We do not knowingly collect any information from anyone under the age of 21. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

Read our Responsible Gaming policy for information on responsible play and the protection of minors, which discusses in detail how to protect yourself from problem gambling.

As cb999 westlake is an international platform, your information may be stored or processed on servers located in different countries. In each case, we ensure the necessary data protection measures are in place.

For international data transfers, we ensure the relevant technical and legal safeguards so that your information remains secure at all times.

11.1 Policy Updates

cb999 westlake reserves the right to change this privacy policy as needed. For any significant changes, we will notify you via your registered mobile number or email, and the updated date will be noted on this page. Continued use of the platform after a policy change will be taken as your acceptance of the revised policy.

11.2 Contact Us

If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact our support team:

• Live Chat: 24/7 direct support, in Bengali and English
• Email: [email protected]

We review all requests as quickly as possible and take appropriate action.